The following Terms and Conditions govern your use of the Thazy Marketing website, and the use of our services, and they are legally binding. It is advised to review these Terms before you choose to use our services. If you are in disagreement of the Terms and Conditions, please discontinue your use of the website and any of our services.
We reserve the right to alter these Terms and Conditions at any time. You are advised to read them from time to time to notice any changes. We will not be responsible for any problem or discrepancy caused by a change in the Terms and Conditions during the tenure of our professional relationship with you.
The ‘Client’ must be at least 18 years of age, agree to these Terms and Conditions and the Privacy Policy, and complete the online form. By choosing our services, you declare that you meet these eligibility requirements, that the information you provide in the ordering process is complete and accurate and, if you are ordering services on behalf of an entity, that you are authorize to bind that entity to these Terms and Conditions. ‘American Brand Designers’ may accept or reject your order in its sole discretion.
In these Terms and Conditions, ‘American Brand Designers’, the ‘American Brand Designers Team’ service, all related services, and all text, images, photographs, user interface, “look” and “feel”, data and other content included in it from time to time (including, without limitation, the selection, coordination and arrangement of such content) are referred to as the “Web Site”, “Service”, or “Services”. “We” refers to “American Brand Designers” or “The Company”.
We gather information about the use of the Web Site by the visitors, to ensure the efficiency of our Web Site. This information helps us to run Analytics and determine which part of the Web Site engages more followers than the others, and also to improve the efficiency of those sections of the Web Site which do not receive many visits. All materials, such as images, photos, sketches, designs, icons, text, or any other content is part of the Web Site and the Company, unless noted otherwise.
The contents of the Web Site are intended to provide information for the visitor, and can only be used by the visitor for personal and non-commercial use.
The client will be provided with the ‘Service’ according to the Packages chosen by the Customer as detailed on the ‘Web Site’. The designs, according to the ‘Services’ will be created through the following Design process:
Requirement Gathering
Design Concepts
Selection of Design
Revision
Feedback
Delivery of Final Design
If the client has any design ideas or files, he/she is responsible for providing them during the requirement gathering process. If the client does not input any information or files, it will be implied that the design work relies on the input and creativity of our designers. The client is responsible for providing accurate and complete information. We are not responsible for any misinterpretation of the information caused due to inaccurate or incomplete information.
We are also liable to deny or overlook any design input or feedback by the client, if it does not comply with the work being done. The client agrees to respect the creative input of our designers, and agrees to work harmoniously with them.
Any kind of input provided by the User or Visitor on the Web Site, in the form of comments, feedback, revision, suggestions, ideas, or any other form, become the property of the Company. We own all exclusive rights and titles to the input, and is not obligated to (i) Keep the input private; (ii) To compensate the User for any input; (iii) To provide a response to any of the input.
The Company has the right to use the User input and testimonials, and designs made for the Clients, on its Web Site. The Client is liable to provide timely response to us on receiving Design concepts or Project updates from us. He/she shall have 15 days to respond to each set of designs sent for review. If after 15 days the Client has failed to respond, the Project shall be deemed to be complete. Then, we shall have no further obligation to the Client, and they will be liable to pay all fees and expenses associated with the work performed by us.
The Company grants a refund in the cases where the User or Client is not satisfied with our services, provided that we are in the Design stage and Revisions are being conducted. We will also refund any amount which has been wrongly charged to the Client, mainly due to a wrong or duplicate charge on the Client’s card or account.
In case we are unable to complete the design delivery in time, we are liable to refund the amount to the Client, provided that the Client was prompt in their responses and communicated professionally with the Company and its designers.
If the Client is not satisfied with any of our services or designs, they will be required to fill out a refund request form, which they can obtain upon request by using any of the multiple contact methods. The Client must do before accepting the final order and taking delivery of the products, otherwise the claim for a refund will not be entertained.
If a Client asks for a refund, he/she will get the refund within the time frame communicated to the Client upon communication. After the refund request is approved, all design material or content that was forwarded to the Client will no longer be the property of the Client. The rights of the design materials will be transferred to the Company, and the Client will be prosecuted if they use any of the designs or logos on their Web Site or any print media.
For every Client, the order is confirmed once the Client provides all the details and particulars, and makes the payment specified on the Payment page, using the Payment methods provided. Once the design work is started, we work on the given timeline and ensure delivery of the products on the given deadline, sometimes even earlier.
During the design phase, the design concepts, logos, and all design material will be shared with the User using email, a private Web address, or the Account Area which the Client has on our Web Site. The Client is informed of the delivery via e-mail. Any Revision proposed after the delivery of the final designs will be ignored and considered void, and the Company will not be responsible for responding or acting on them.
The Users, Visitors, or Clients may reach the Company for any inquiries or any point in the design phase up till delivery, through one of the following methods:
Email
Live Chat
Phone
Apart from these methods, any other method is invalid.
Thazy Marketing is a professional design agency, providing solutions to its customers from past 8 years with an impeccable client satisfaction record.
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